Shipping Policy

Who we are

At Apsara Jaiswal, we are committed to delivering your order with care, speed, and transparency. Please review our shipping policy below for a smooth shopping experience.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
During sales, new launches, or festive seasons, processing times may be slightly longer.

Shipping Timelines

Estimated delivery times after dispatch:

  • USA: 7-10 business days
  • Canada: 7-12 business days
  • International: 15-25 business days

Please note: Delivery timelines are estimates and may vary due to customs, weather conditions, courier delays, or high-volume periods.

Shipping Charges

Shipping fees are calculated at checkout based on:

  • Delivery location
  • Package weight
  • Shipping method selected

Occasional free shipping promotions may apply and will be displayed on the website.

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS.
You can also track your order from the “Track Order” section on our website.

International Orders & Customs

For international orders:

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
  • Apsara Jaiswal is not responsible for delays caused by customs clearance.

Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are accurate at checkout.
If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.

Lost, Stolen, or Damaged Packages

  • If your package is damaged upon arrival, please contact us within 48 hours with photos.
  • For lost shipments, we will coordinate with the courier to investigate and support you.

Multiple Shipments

If your order includes items from different collections or warehouses, they may be shipped separately. You will receive tracking details for each shipment.

Shipping Delays

Occasional delays may occur due to:

  • Weather conditions
  • Courier service disruptions
  • Festive or sale periods
  • Customs clearance (international)

We appreciate your patience during such circumstances.

Contact Us

For any shipping-related queries, reach out to us via:

  • Email
  • WhatsApp
  • Contact Us page on our website

Our support team will be happy to assist you.